Job Description

Job Title: Logistics Coordinator

Client: DoorDash

Location: Remote

About the Role

As part of our Logistics team , you will oversee shipment delivery, transportation processes, and logistics systems across the organization. You will develop a high-level view of current capabilities and challenges, making recommendations for process improvements to enhance efficiency and support business objectives. This role requires close coordination with merchants, carriers, and internal stakeholders to ensure timely, accurate, and cost-effective shipments.

Responsibilities

• Coordinate logistics schedules between merchants, internal departments, and distribution centers
• Review purchase orders and shipping documents to ensure accuracy
• Build and tender shipments to partner carriers, making special shipping arrangements as needed
• Track shipments, troubleshoot issues, and resolve errors in real time
• Prepare bills and invoices related to logistics operations
• Ensure services meet required quality standards and SLAs
• Conduct regular audits of logistics procedures to maintain an organizational view of logistics capabilities
• Optimize transport planning for efficiency and stakeholder satisfaction
• Manage pre-shipment and post-shipment administration, including:
  • Track & Trace
  • Proof of Delivery
  • Overages, shortages, and damaged shipment issues
• Record and respond to special service requests (e.g., lift-gate, inside delivery)
• Collaborate with transportation providers and freight payment teams to ensure proper accessorial cost tracking and billing
• Handle damage and loss claims with carriers and stakeholders
• Assist in troubleshooting and resolving safety, service, and operational issues

Requirements

• Bachelor's degree preferred
• Prior experience in logistics, supply chain, or transportation coordination role
• Strong organizational and problem-solving skills with attention to detail
• Highly effective communication skills, both verbal and written
• Ability to work independently and collaborate with multiple stakeholders
• Comfortable working in a fast-paced environment with shifting priorities

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